Legal
Terms of Service
Last updated: 10 August 2026
These terms govern your access to and use of the Items Solutions website, storefront, and services. By browsing or placing an order, you agree to them.
Use of the service
You may use our storefront to browse products and place orders for delivery within the Kingdom of Saudi Arabia. You agree to provide accurate account and delivery information and not to misuse the service.
Orders and pricing
All prices are shown in Saudi Riyals (SAR) exclusive of VAT. VAT, together with any applicable excise tax and delivery fee, is calculated and itemised as a separate line in your order summary before you confirm the order, so the full amount payable is visible at that point. We may correct pricing errors and cancel affected orders with a full refund.
Payments
Card payments are processed securely by our payment provider. We never store full card details on our servers. Cash on delivery is also available across KSA.
Delivery and returns
Delivery timeframes are estimates. If an item arrives damaged or incorrect, contact us promptly to arrange a replacement or refund in line with consumer-protection regulations. Our Returns & Refunds Policy sets out the eligibility window, the condition items must be in, and how refunds are paid back.
This is placeholder wording for preview and will be replaced with legally-reviewed text before launch.
Questions? Contact us at Info@items-solutions.com